Customer satisfaction

Everyone knows that customer satisfaction is everything to the success of a business – and it’s even more important to us as Orthodontists; we can make a difference to how people feel about themselves as well as improving their teeth alignment and that is a big deal.

From the minute people walk through the door their experience of our care must shine through; they must feel welcome.

For many this will be the first of many visits and we want their experience to be great. In order to do this, we ask people for feedback at the many stages of treatment and, below, you will see just a few of our latest.

We are delighted to say that we have 100% positive feedback from our patients; something we endeavour to maintain daily…

Comments from new patients after their first visit:

  • Excellent service

  • Very welcoming, friendly and professional

  • Very happy thank you

  • Julie, Louise, and Helen were very helpful, honest, polite and very kind

  • Fab service brilliant team

  • Very clean and professional clinic. Made to feel extremely welcome

  • Very friendly staff and a relaxed, informative environment

Comments from patients who have finished their treatment:

  • I’m so happy with the service I’ve received. Thank you to Helen who has been amazing. Thank you to Wendy who always has a smile on her face. I can’t recommend you guys enough.

  • Thank you

  • Excellent standard of treatment and care delivered by a lovely, friendly and professional team. Amazing results too, thank you!

  • Excellent service, no complaints at all, thank you so much!

  • Excellent care always sensitive and proactive, thank you.

  • Very happy – great team, reception always reachable on email and friendly when you come in! Brilliant orthodontics team too!

  • Excellent from start to finish, and from everyone I met.

If you would like to consider orthodontic treatment in the future and would like to talk to one of our team, or to book a complimentary consultation, please give us a call now…

Exciting news!

Invisalign Open Day – Thursday 27th February 2020 with FREE Teeth Whitening OFFER*

Every now and again we run special open days just for people considering Invisalign treatment. This treatment uses innovative technology to allow us to scan your teeth (no horrible impressions) and quickly shows you, using digital simulation, exactly how your teeth will look before and after your treatment.

An appointment made to see one of our Consultants on this day will give you the chance to see for yourself the difference using Invisalign aligners will make to your smile. You will also be able to touch the clear aligners so you know what they feel like and it is an opportunity to learn more about this very popular treatment with a one-to-one meeting with a highly qualified consultant orthodontist.

You can sign up for the open day on this page by filling out the form below and one of our team will contact you to book you in at a mutually convenient time, or you can ring   01823 289276 and book your appointment now!

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FREE TEETH WHITENING* IF YOU BOOK ORTHODONTIC TREATMENT at the OPEN DAY ON Thursday 27th February 2020!

Teeth whitening is the most popular orthodontic treatment in the country and usually costs from £300. We are offering this treatment completely free of charge if, after attending the OPEN day for Invisalign – you sign up to the treatment that day!

At this event you will find out how your teeth will look straightened and all about this incredible orthodontic treatment using the nearly invisible braces.

To book your place simply call  01823 289276 during opening hours or fill in the form below and one of our team will contact you >>>

Book your place now!

  • I would like to make an appointment to attend the Invisalign Open Day for a free no obligations consultation. Can you please contact me to arrange one.
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